Hokijitu Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy ("Policy") describes the personal data protection practices of hokijitu ("we", "platform"). This policy applies to all users who access or use the hokijitu.biz website, our mobile application (where available), and all services we offer, including slots, Live Casino, Baccarat, football betting, badminton, cricket, and lottery.

When you register an account hokijitu, making a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, or other payment methods, or simply browsing our website, you are entrusting us with your personal data. We take this responsibility seriously and are committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This document is written in Bahasa Malaysia to ensure it is easily understood by all our Malaysian players. In the event of any inconsistency between the Bahasa Malaysia version and any other translation, the Bahasa Malaysia version shall prevail.

hokijitu collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Personal Identification Data

• Full name as shown on your identity card (MyKad) or passport
• Malaysian identification card number (12 digits) or passport number
• Date of birth and gender
• Current residential address in Malaysia
• An active Malaysian mobile number
• Email address

Financial & Transaction Data

• Malaysian bank account details (account number, bank name — for withdrawal purposes)
• Phone number linked to e-wallet (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay)
• Deposit, withdrawal and betting history
• Win and loss records

Usage & Technical Data

• IP address and approximate location data
• Device type, operating system and web browser used
• In-platform activity logs (login times, games played, session duration)
• Cookie data and session identifiers
• Betting history and game preferences

hokijitu collects your personal data through several channels:

We do not collect data from third-party sources without your prior consent, except where required by law for identity verification or fraud prevention purposes.

hokijitu use your personal data only for the following legitimate purposes:

• Account management: Create, maintain and manage your hokijitu user account
• Payment processing: Processes deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, and CIMB Clicks, and manages your winnings withdrawals
• Identity verification (KYC): Verifying your identity to comply with anti-money laundering legal requirements
• Customer service: Responding to enquiries, resolving complaints, and providing technical support
• Security & fraud prevention: Detecting and preventing fraudulent activity, hacking, and platform abuse
• Legal compliance: Meet reporting and regulatory obligations under applicable Malaysian law
• Product improvement: Analyses usage patterns to improve the user experience and develop better new features
• Marketing communications: Sending information about promotions, bonuses, and special offers — only if you have opted in to receive such communications
• Responsible gaming: Monitor gambling patterns to identify players who may need support and early intervention

hokijitu does not sell your personal data. However, in certain limited circumstances, we may share your information with carefully selected third parties:

Trusted Service Providers

We share only the necessary data with third-party service providers who help operate hokijitu, including:

• Game providers: Evolution Gaming, Pragmatic Play, Microgaming – for game content delivery
• Payment processors: Parties that process e-wallet and FPX Malaysia transactions
• Cloud services: Server infrastructure and data storage built to high security standards
• Identity verification services: Licensed KYC and AML compliance providers

All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes we have defined.

Legal Requirements

We may disclose your data to Malaysian authorities (such as the police, courts, or regulatory bodies) if required to do so by law or a valid court order.

hokijitu implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. We encourage you to do your part by using a strong password, keeping your login credentials private, and enabling 2FA on your account hokijitu you.

If we confirm that a data breach has occurred affecting your personal information, we will notify you within 72 hours via your registered email or an in-platform notification.

hokijitu uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse our website.

Types of Cookies We Use

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality hokijitu. Note: The cookie settings above are for illustrative purposes — to manage actual cookies, please use your browser settings.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by hokijitu:

To exercise any of the above rights, contact us by email privacy@hokijitu.biz or Live Chat on the platform. Include your account number and the nature of your request. We will respond within 3 business days and resolve your request within 14 business days.

hokijitu is an online betting platform intended solely for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

Should we discover that we have collected data from a person under the age of 18, we will take immediate steps to delete that information and close the associated account. If you are aware that a minor has registered on hokijitu, please contact us immediately at support@hokijitu.biz.

In the course of operating our platform, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily in connection with our use of international game provider services such as Evolution Gaming and Pragmatic Play.

hokijitu ensure that any cross-border data transfers are carried out with adequate safeguards in place, including:

• Binding data processing agreements with all data recipients
• Confirmation that the recipient country provides an adequate level of data protection
• Use of approved standard contractual clauses for international data transfers

Primary server hokijitu that stores Malaysian user data is hosted in data centres located within the Asian region, in compliance with applicable local data security requirements.

hokijitu retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law:

• Active account data: For the duration of your active account and for 7 years following account closure (for anti-money laundering compliance purposes)
• Financial transaction records: Minimum 7 years from the date of transaction, as required under Malaysian financial laws
• Customer support communication logs: 3 years from the date of interaction
• Anonymised analytics data: Can be stored indefinitely as it contains no personally identifiable information
• Marketing data: Until you withdraw consent or request deletion

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered, or anonymised so that it can no longer be linked to you.

hokijitu reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technology, or our business practices. The date of the latest update will always be displayed at the top of this document.

For material and significant changes to how we handle your data, we will provide clear notice through:

• Email to the address registered on your hokijitu account
• In-platform banner notification on your first login after any changes
• Updates to this page with a clear revision date

Continued use of the platform hokijitu after notice is given will be considered your acceptance of the updated terms.

For any enquiries, requests, or concerns regarding this Privacy Policy or the way hokijitu handles your personal data, please contact our Data Protection Officer (DPO):